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Tools - Administration and Configuration Utilities in ConvyAI

Overview​

The Tools section groups the administrative and configuration utilities that support bot development, testing, customization, and maintenance across the ConvyAI platform.

In this section​

  • Propagate - Bulk-apply configuration changes across multiple flows.
  • Keyboards - Configure default and custom keyboards for customer interaction nodes.
  • Input Processor - Integrate speech recognition and translation services.
  • Content Editor - Search and inline-edit bot messages across all flows.
  • Watchbot - Create and run non-regression test scripts for conversation flows.
  • Import/Export - Export and import platform configurations as zip archives.
  • Customer Interface - Upload a custom chat interface and logo.
  • Agent Desktop - Deploy a custom Agent Desktop for your tenant.
  • Flow Analyzer - Detect broken hook and flow jumps across your bots.