AVA - AI-Powered Virtual Assistant for Enterprise Productivity in ConvyAI
What is AVA

AVA is the virtual assistant designed to boost enterprise productivity through intelligent, customizable, and deeply integrated conversational experiences. AVA is built to adapt to modern work environments and empower teams at every level.
With its AI Agents, AVA enables intelligent automation of complex tasks - including onboarding, CRM ticket updates, customer support, and email writing - delivering a truly agentic and adaptive experience.
AVA is available as an add-on. Contact the ConvyAI Sales team to access these functionalities.
Key capabilities
Technology-neutral integration - AVA integrates seamlessly with any tech stack, making it ecosystem-ready for both modern and legacy systems.
Centralized admin console - Configure branding, set up AI Agents, manage users with granular access control (via credentials or SSO), and deploy AVA via script or direct URL.
Document-centric workflows - Users can upload files and instantly extract insights or automate workflows, combining conversational interaction with content-based processing.
Knowledge-driven automation - Internal content and data power smarter processes and decisions through knowledge base integration.
Real-time monitoring - A built-in dashboard provides visibility into adoption rates, usage trends, and concurrent access over time.
In this section
- Dashboard - Monitor concurrent access and usage trends.
- Attributes Set - Define user segments to personalize conversational experiences.
- Users - Manage user accounts, access, and active sessions.
- Customization - Configure AVA deployments with bot, layout, and security settings.